Terms of Service

Last updated: July 2026

These Terms of Service explain how the UK Funeral Quotes website (the “Site”) operates and what you can expect when you use it. By using this Site you agree to these terms.

1. About This Service

UK Funeral Quotes is a free, no-obligation quote comparison and introducer service. We help you:

• Compare prepaid funeral plans from UK providers
• Find and evaluate care homes across the UK
• Request a callback or quote from a provider

We are not a funeral provider, care home operator, financial adviser, or insurance broker. We do not sell, arrange, or provide funeral services, funeral plans, care home placements, or insurance products directly.

2. How the Service Works

1. You complete a short online form describing what you are looking for
2. We pass your enquiry to one or more third-party providers
3. A provider contacts you directly to discuss your options
4. Any contract or agreement you enter is between you and that provider, not with us

You are under no obligation to proceed with any provider we introduce you to. Using our service is free; we may receive a fee or commission from a provider when an introduction results in an enquiry or sale, but this does not affect the price you pay.

3. No Guarantees on Pricing

The quotes, prices, and cost figures shown on this Site are:

• Indicative only, based on publicly available information and typical market ranges
• Subject to change at any time by the relevant provider
• Not a quote, offer, or commitment to supply at any particular price

A binding quote can only be issued by the provider after they have assessed your individual circumstances. We make no warranty that any price shown on this Site will be available, accurate, or applicable to your situation.

4. Third-Party Providers

Providers we introduce you to are independent third parties. We do not:

• Control their products, pricing, conduct, or advice
• Endorse any specific provider over another
• Accept liability for any act, omission, or breach by a provider

Prepaid funeral plans are provided by firms regulated by the Financial Conduct Authority (FCA). Care homes are regulated by the Care Quality Commission (CQC) in England and equivalent bodies elsewhere in the UK. Always verify a provider’s regulatory status before entering into any agreement:

• FCA register: register.fca.org.uk
• CQC directory: cqc.org.uk

If you have a complaint about a provider, you should raise it with the provider first. If it remains unresolved, you may be able to complain to the Financial Ombudsman Service (for funeral plans) or the CQC (for care homes).

5. How We Handle Your Data

When you use our forms we collect the information you provide — typically your name, contact details, and details about what you are looking for. We:

• Share your enquiry with relevant providers so they can contact you
• Handle your personal data in line with UK GDPR and the Data Protection Act 2018
• Do not sell your data to marketing lists

For full details, see our Privacy Policy. If you wish to access, correct, or delete the data we hold about you, email enquiries@ukfuneralquotes.co.uk.

6. Not a Funeral Provider

To be clear: UK Funeral Quotes does not provide funeral services, funeral plans, or care services. We are an introducer and quote comparison service only. We accept no responsibility for the provision, quality, or outcome of any service supplied by a third-party provider introduced through this Site.

7. Intellectual Property

All content on this Site — text, guides, layout, and design — is provided for general information only. You may not copy, reproduce, or republish it without our written permission, except for brief quotation with attribution.

8. Limitation of Liability

To the fullest extent permitted by law, we accept no liability for:

• Any loss arising from your use of, or reliance on, information on this Site
• Any act or omission by a third-party provider we introduce you to
• Any decision you make based on indicative pricing or guidance shown here

This does not affect your statutory rights.

9. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated Terms.

10. Contact

If you have any questions about these Terms, email enquiries@ukfuneralquotes.co.uk.

For free, impartial money guidance independent of this service, visit MoneyHelper. For free advice on care and later life, contact Age UK on 0800 169 6565.